Reference

Terms That Govern Your obajee Account

These terms set out what you agree to when you open and use an obajee account — covering deposits via bKash, Nagad or Rocket, how we handle your wallet, and what we expect from you.

Account EligibilityWallet & Payment RulesFair Use PolicyAccount Suspension RightsJurisdiction Conditions
obajee Terms That Govern Your obajee Account
HOW WE OPERATE

How obajee Applies These Terms

We apply these terms consistently across all accounts. If you believe a decision was made in error, you have the right to request a review through the account help centre. Here is how we handle the key areas these terms govern.

Account Security

We use OTP verification on login and on withdrawal requests. If you notice activity you did not authorise, contact support immediately to freeze your account.

Wallet Verification

Before your first withdrawal, we verify that the bKash, Nagad or Rocket number on your account matches the name on your registration. This step protects your funds.

Data Handling

We retain account data for as long as your account is active and for the period required by applicable law after closure. You may request a copy of your data through the help centre.

Term Changes & Notice

Material changes to these terms are communicated via your registered account at least seven days before they take effect. Minor clarifications may be updated without advance notice.

TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is available to help. You can reach us through live chat, email, or our account help centre — all accessible from within your logged-in account on mobile or desktop.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles terms and account queries directly, with no automated deflection for policy questions.

Email Support

Send your query to our support address listed in the account help section. Include your registered phone number so we can locate your account quickly.

Account Help Centre

The help centre inside your account covers common terms questions, wallet verification steps, and how to request a review of an account decision.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account decisions, and your rights.

You must be of legal age in your region and in a location where accessing this platform is permitted under local law. Eligibility is your responsibility to confirm before registering.

No. Deposits must come from a wallet registered in your own name. Using a third-party wallet is a breach of these terms and may result in your account being suspended pending review.

We notify you through your account before material changes take effect. If you continue using the platform after that date, you are accepting the updated terms.

Open the help centre from your account, select the relevant decision, and submit a review request. Our team will respond with the reason for the decision and next steps.

Yes. Submit a data request through the account help centre. We will provide a copy of your account data within the timeframe required by applicable law in your region.

Suspension restricts access to your account while we investigate a potential breach of these terms. Your wallet balance is held securely during this period and released if no breach is confirmed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.